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Steve Ellwanger – Beet.TV https://dev.beet.tv The root to the media revolution Thu, 22 Aug 2019 20:50:42 +0000 en-US hourly 1 https://wordpress.org/?v=5.8.7 Going Deep at the #BeetRetreat 8.7: Comcast Spotlight Goes Down The Funnel For TV Attribution With TVSquared https://dev.beet.tv/2019/08/spotlight-andrea.html Fri, 02 Aug 2019 11:28:48 +0000 https://www.beet.tv/?p=60754 A little over a year ago, Comcast Spotlight decided to assemble a measurement team to prove that linear television works beyond just upper-funnel performance metrics. The ad sales division partnered with TVSquared on a mission that is intended to extend to VOD and IP-delivered TV.

“We absolutely know that we have to get beyond the core linear product because we want to essentially be platform agnostic,” says VP of Research & Insights Andrea Zapata. “Just as we are now network agnostic when it comes to reaching customers and making our recommendations, just as we are now daypart agnostic.”

In this interview with Beet.TV, Zapata explains how it’s “still early days here” in proving the value of TV beyond simple ad recall and viewer sentiment. “I think for television now it’s absolutely crucial that we start proving our value as we go down that funnel. It’s not just good enough to say that we got people to see your ad.”

Comcast Spotlight’s approach is rooted in the belief that if it’s going to be making audience targeting recommendations, it should be able to prove they worked. “For us, attribution is did the person who saw your ad take an action and can we measure that. We know you’re going to measure it. You absolutely should. It’s your responsibility,” says Zapata.

Deciding on partners is “a very rigorous process,” she adds. “I always say God bless our vendors because they have to go on this journey with us.”

With TVSquared, the process started with a proof of concept followed by a pilot and scaling. “We’re in north of sixty markets, so for us we’ve got thousands of sellers and thousands upon thousands of clients. We want to make sure the solution that we’re building for can answer core questions and scale appropriately.”

Initially, Comcast sought to determine if exposure to TV commercials drove website traffic for advertisers, whose websites are tagged by TVSquared. “They get the option of two KPI’s or two pages based on their campaign objectives,” Zapata says.

Within 30 days, Comcast sales personnel and advertisers can log into dashboard “and see if there was any lift to performance after exposure to an ad. For us it wasn’t good enough to see lift website over a long period of time,” so Comcast chose to use a 30-minute window of time after exposure to an ad.

It’s a case of correlation as opposed to causation. “Giving the right credit to television but not all credit,” says Zapata.

This video is from a Beet.TV series titled TV: Now an Outcome-Driven Medium. For more segments, please visit this page. This series is presented by TVSquared.

Zapata will be a speaker at the #BeetRetreat  August 7 at GroupM.  Here is the speaker line-up:

Kelly Abcarian, GM, Video Advanced Advertising, Nielsen, @kellyabcarian

Janet Balis, Global Advisory Leader for Media & Entertainment, E&Y, @digitalstrategy

Mike Bologna, President, one2one Media, Cadent, @CadentTV

Tim Castree, CEO, GroupM North America, @castree

Marc Cestaro, Director, Addressable Lead, MODI Media, @ModiMedia

Brendon Condon, CRO, Comcast Spotlight, @ComcstSpotlight

Jennifer Donohue, VP, Local Advertising Sales, Hulu, @hulu

Bob Ivins, Chief Data Officer, NCC Media, @bobivins

Ryan Jamboretz, Chief Development Officer, Amobee Broadcaster Solutions, @r_jamboretz

Jo Kinsella, CRO & EVP, TVSquared, @JoKinsellaTVS

Joe Marchese, Entrepreneur In Residence & Co-Founder, Human Ventures, @joemarchese

Brian Norris, SVP, Direct to Consumer, Ad Sales, NBCU, @thebriannorris1

Joanna O’Connell, VP, Principal Analyst, Forrester Research, @joannaoconnell

Olga Ramos, President of the Boys & Girls Clubs of Puerto Rico, @BGCPR

Sean Robertson, General Manager, Partnerships, DISH Media, @DISHMedia

Howard Shimmel, President, Janus Strategy & Insights, @HowardShimmel

Philip Smolin, Chief Strategy Officer, Amobee, @philipsmolin

Ashley Swartz, CEO & Founder, Furious Corp., @RedFuryNYC

Brian Wallach, SVP, CRO, Advanced TV, Freewheel, @bw10

Andrea Zapata, VP, Research & Insights, Comcast Spotlight, @ComcstSpotlight

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Next Week at the #BeetRetreat: NCC Media’s Ivins On Real-Time Campaign Measurement, Attribution Partners https://dev.beet.tv/2019/07/bob-ivins-retreat.html Wed, 31 Jul 2019 10:07:23 +0000 https://www.beet.tv/?p=60800 As television advertising measurement evolves from probabilistic to deterministic, it’s sparking a related evolution. The end result could be called high-speed marketing mix modeling (MMM) on cruise control.

“I think we’ll get to the day where it’s always on, real-time measurement,” says Bob Ivins, Chief Data Officer of NCC Media.

Not that long ago, MMM was the sole answer to advertising/marketing attribution, when sales were seen as a function of everything. “Distribution, price, promotion and TV activity. You would get all of the data into one spot,” Ivins says. “You would harmonize it and then you would run regression models against it and that would be a year-long project, and that would cost a lot of money.”

Now activity data—ranging from ad exposure, website visits, point-of-sale transactions and more—are passively gathered at scale. “So it’s not a modeling exercise but a lining up exercise and making sure you can attach ad exposure at a household level to an activity.”

Asked about partners with which NCC works on determining ad attribution, Ivins cites TVSquared among others. “Especially for the DTC space or to advertisers that want to drive people to an online activity, they’re a fantastic partner.”

As for the differences between local versus national advertisers’ goals, Ivins says they are pretty much the same, with the exception of scale. If Ford Motor Co., for example, wants to send out a national brand, it wants to drive awareness, traffic and sales.

“If I’m a local car dealership, I want to drive awareness, I want to drive traffic and drive sales. They’re just doing it at a different level. So it’s a different part of the same campaign, but it’s at different stages of the customer journey.”

NCC Media is the national TV advertising sales, marketing and technology company owned in partnership by Comcast, Charter Communications and Cox Communications. Because it reaches some 85 million U.S. households, the ongoing election cycle is of particular interest.

“I think there’s going to be a big pot of money that’s going to be spent early next year. I think that will put pressure on inventory as we think about advertisers trying to squeeze themselves into the pressure coming from the political arena,” Ivins says. “Unless the economy falls apart, we should have a good year both the Olympics and the political year.”

On a macro level, he thinks the traditional TV industry recognizes the need to neutralize the competitive advantage that digital media have in data, targeting and measurement.

“NCC Media feels that we need to work together as an industry to make this happen rather than have a walled garden.”

These will among the topics covered on August 7 when Ivins takes to the stage at the Beet Retreat in the City, “We Are Going Local.”

This video is from a Beet.TV series titled TV: Now an Outcome-Driven Medium. For more segments, please visit this page. This series is presented by TVSquared.  

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Marketers Must Perform Like ‘Conductors’: LEGO Group’s Goldin https://dev.beet.tv/2019/07/julia-goldin.html Wed, 17 Jul 2019 01:50:09 +0000 https://www.beet.tv/?p=61331 CANNES—At LEGO Group, marketing people are the “uber conductors of the symphony” that drives product innovation and business outcomes, according to Global CMO Julia Goldin.

This is because the musically inclined Goldin considers conductors to be “not people who just orchestrate and coordinate,” she explains in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.

“Their job is to envision a piece of music and bring it to life in a way that it’s never been heard before,” Goldin says. “They are standing in front of a very big orchestra. But you also have to understand how to bring people together, so it’s a huge leadership job. At the same time, you also are delivering to the audience behind, which is in our situation the consumer.”

It’s Goldin’s deep belief that marketing “sits at the crossroads of arts and science and the heart of the right and left brain.” She considers marketing to be “even more essential now than ever before to actually enable the business to achieve growth through real understanding of consumers, audiences and creating very strong value.”

When she talks about her “really big team,” Goldin notes that many don’t have marketing in their title. “But in some ways, I also feel that they all contribute to that same sort of cause, let’s say.”

Asked by interviewer Joanna O’Connell, who is VP and Principal Analyst at Forrester Research, how she goes about recruitment, Goldin says it’s first paramount to define not just the role of marketing overall but within a specific organization.

“In my organization we have product design, we have a creative agency, we have brand insights, we have content developers, we have long-form content developers, we have digital platform owners.”

When you add all of those roles together, their commonality is safeguard brands and franchises, according to Goldin.

“I think it’s absolutely essential to talk to them about the role that they play because in my view they are uber conductors of the symphony that is around each one of the big themes or products or innovations that we move forward with.”

Great marketers need to understand the entire value chain. “They understand how everything happens to actually create a product or create a campaign all the way through to how it flows into the stores, into consumers hands and ultimately reaches a child and hopefully delights and surprises them.”

You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.

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Cause Versus Purpose Marketing With OMD’s Hanson https://dev.beet.tv/2019/07/chrissie-hanson.html Sun, 14 Jul 2019 18:27:51 +0000 https://www.beet.tv/?p=61350 CANNES—Brands talking about how they have aligned with cause or purpose marketing were hard to ignore at this year’s Cannes Lions International Festival of Creativity. But there’s a difference between the two, and marketers should be prepared to commit a few years to purpose, according to OMD Global Chief Strategy Officer Chrissie Hanson.

“Brand purpose is so incredibly powerful and has the potential to do so much,” Hanson says in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity. “You look at the state of the world, the planet is in, there has never been a greater need for a complete overhaul of institutions, around politics and social and educational.”

Alluding to the “tons of panels” at Cannes centered on cause or purpose, Hanson draws a distinction between the two.

“Cause is often a reaction to something that is kind of negative. The question around purpose is how do you shift companies into a space where they are putting it right at their DNA. How do you act as a force for good and you don’t simply kind of badge it?”

While every brief that OMD sees is ultimately seeking to deliver better business outcomes, an understanding of what consumers care about shows that “the need for purpose is absolutely rising,” Hanson says.

She cites research showing that 33% of consumers will shift and buy from brands “that are doing better” while 50% will move to brands of parity “as long as they are reflecting of your values. You shift from one to another.”

To participate in the purpose space if it’s meaningful to a brand “There has to be a genuine commitment to it and all that it takes,” Hanson says.

It’s not uncommon for a client to have multiple projects or commitments already in play. “But the question is which ones are relevant to amplify. Which ones do you potentially communicate more and why. We start to look at where can you affect culture most effectively and also business outcomes and where do you have the greatest space to show your impact.”

One of the big hurdles is expectations, because aligning with a purpose for a year or less doesn’t cut it, according to Hanson.

“Some of these shifts, they take two to three years to have an effect because you are requiring a different set of behaviors to be at stake. You take the best of brand building, but you’re taking that to have a different impact.”

You are watching Beet.TV coverage of Cannes Lions 2019. For all of our Cannes coverage, please visit this page. Thank you to our sponsors of our festival coverage which are Amobee, Innovid, Nielsen, RTL AdConnect and Teads. Special thanks to Hearts & Science for hosting Beet.TV for the Festival.

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What Brands Have In Common Is A ‘Human Purpose’: Deloitte’s Hatch https://dev.beet.tv/2019/07/alicia-hatch.html Sun, 14 Jul 2019 18:21:01 +0000 https://www.beet.tv/?p=61057 CANNES—A year into the work of the CMO Growth Council, its participants are looking beyond individual brands to embrace the realization that they “touch all of humanity” and human purpose has risen to the fore, says Deloitte Digital CMO Alicia Hatch.

The Association of National Advertisers and the Cannes Lions Festival started the CMO Growth Council to reinforce and elevate the role of marketing in the C-Suite and corporate boardroom. In this interview with Beet.TV, Hatch gives her vision of what’s been accomplished so far and what lies ahead.

“I think what we’re recognizing is that we’ve broken marketing apart into different components that all need their focus and we need to get down to business and actually make change and action happen,” Hatch says. “A lot of that is foundational, but what does it really ladder up to?”

The answer is a common recognition within the Council that while marketing must drive businesses, it’s also paramount for brands to drive good.

“And so there’s a higher purpose in all of the work that we’re doing together, which is really unleashing the true power of brands today in the world and ultimately helping to impact all of humanity in a way that is incredibly important.”

Whether it’s social responsibility or environmental sustainability, “the roles that these companies that we’re in are playing in the world today has changed and we have to respond to that and use the power of brand to make that a reality,” Hatch adds.

Asked by interviewer Joanna O’Connell, VP and Principal Analyst at Forrester Research, what lies ahead for the Council, Hatch says the power of brands lies in their ability to influence people.

“We’re seeing that our purpose conversations are getting bigger than any individual brand,” Hatch explains. “We’re starting to see partnership happen. We’re starting to see brands say ‘what can we do about climate change? What can we do about issues that affect all of us in a way that’s larger than just your brand purpose but it’s about human purpose?’”

She believes that the communications industry, working together, can wield more influence than any single company or government.

“We have a lot of influence and I think we’re all really recognizing by the simple act of organizing, we’ve gotten together. That’s what the Council is. We brought everybody together and magic happens. It will continue to happen and the conversation is expanding.”

How does Deloitte itself benefit from its participation in the Council?

“For our company, what we’re able to do is actually benefit not only from the learnings of other CMO’s, of other brands, we’re all working towards common vision in many ways.”

You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.

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Marketing Needs Adaptive Evolution, Says LEGO Group’s Goldin https://dev.beet.tv/2019/07/julia-goldin-2.html Wed, 10 Jul 2019 13:19:46 +0000 https://www.beet.tv/?p=61344 CANNES—When Julia Goldin was looking for her first marketing position, she thought it was the greatest job that one could have. “I felt that it was right at the crossroads of arts and science, right at the crossroads of humanity and business. Where did that go? I think that needs to come back,” the Global CMO of LEGO Group asks in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.

The CMO Growth Council has been asking the same questions about marketing since its inception at last year’s Cannes event. As a participant in that collaborative initiative, Goldin is looking forward to helping produce “tangible actions” that will benefit individual companies and marketers at large.

“I feel that marketing got sidelined over the last couple of decades and also became somewhat misunderstood and maybe narrowed in terms of what it is all about,” Goldin says.

Among the outcomes from the work of the CMO Growth Council that Goldin expects to see is to create “much more excitement around this industry,” which in turn will help in recruiting talent. “I think it’s going to open up a lot of opportunities for people who are already in marketing but also for the generations of the future.”

The Council “sharpens up” all participants within their respective organizations and collectively, according to Goldin. “I think overall it’s going to create the kind of movement that we need that is going to be much more cohesive and consistent versus everybody kind of doing their own thing.”

Asked by interviewer Joanna O’Connell, who is VP and Principal Analyst at Forrester Research, about specific areas of focus, Goldin cites the role of marketing and how it’s positioned as a profession. This includes education, training and development capabilities.

“What I think our generation of marketers wasn’t super prepared for is the rapid speed of innovation and change coming so fast and being able to learn on the job,” she says. “I think that’s a requirement. We need evolution.”

Embracing change is not only about learning but about how to be adaptive, given the multitude of changes still to come.

“We need to be adaptive to the environment in which we live and now we live in an environment where change is very rapid. Very soon they’ll be talking about AI, they’ll be talking about voice, and very soon they’ll also talking about regulation. Just like we’re seeing right now the importance of privacy and data protection.

“That will all happen and we need to be prepared for that and ultimately we should be driving the right changes. We should also be the ones to protect consumers, not just protect brands.”

How has LEGO benefited from the CMO Growth Council? “For me it’s super interesting to hear what other people are doing,” Goldin says. “It’s much easier to get closer together when you’re aligned against a goal and an issue that is really of value and interest to you and you’re passionate about because it matters to you, it matters to your organization.”

You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.

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Nissan Streamlines Agency, Internal Infrastructure As It Embraces Connected TV https://dev.beet.tv/2019/07/allyson-witherspoon-2.html Tue, 09 Jul 2019 17:18:57 +0000 https://www.beet.tv/?p=61153 CANNES—Connected television and its targeted advertising benefits come at a good but very busy time for Nissan Motor Corporation. The company is in the midst of completely re-working its internal and agency infrastructure in the walkup to 70% of its vehicle lineup being “completely refreshed” over the next 18 months.

“We have to go to market with a very different approach. This is to moment for us to really transform,” VP of Marketing Allyson Witherspoon says in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.

After long relying on buying TV audiences by demographic, Nissan has been able to shift to its own audience segments “but it’s a manual process. With connected TV, all of that’s kind of integrated. It’s a seamless approach to it.

“For us it’s can we make sure that through video content and through connected TV how can we reach the right type of consumer in the right type of vehicle segments that we have for Nissan at the right time in the vehicle shopping process,” Witherspoon says.”

Asked by interviewer Jon Watts, who is managing partner of research and strategy consultancy MTM, how Nissan has been using either specialist agencies and/or internal data scientists, Witherspoon says “kind of all of the above. From an agency standpoint, we’ve eliminated the silos that have been traditional over the last several years. Basically, we have all of the subject matter experts all on one team.”

Everyone on the team gets the same brief to create a go-to-market plan for both creative and media. “So we’ve completely collapsed our agency silos into one team.”

On the publisher side, Witherspoon notes that Nissan recently attended the annual UpFronts and observes that “I think the UpFronts even are taking a much different approach that is going to be much more about connected TV.”

Nissan “thinks about TV differently now” and also how it approaches content creation.

“You can’t get away with one size fits all when it comes to a TV ad. Now we have to have custom content based on the audiences that we’re trying to reach.”

Her expectation for media partners is “understanding the business challenges that we have, having open conversations about how we need to be reaching the right type of consumers. And then as much as possible, how can we show how our marketing investment is connecting to transactions.”

You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.

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LiveRamp And NCC Agree On The Need For Advanced-TV Interoperability https://dev.beet.tv/2019/07/amobee-panel3.html Mon, 08 Jul 2019 16:07:32 +0000 https://www.beet.tv/?p=61304 CANNES—Perhaps the best way to summarize a panel discussion with executives from LiveRamp TV and NCC Media about advanced-TV interoperability is the following quote from NCC CEO Nicolle Pangis: “We’re in the bottom of the first inning of a baseball game that’s going to go into extra innings.”

This theoretical game isn’t going to be won by the emergence of one overriding supply side platform, Pangis predicted in this segment, which was recorded at the Beet.TV advanced TV summit, presented by Amobee and hosted by Hearts & Science at the Cannes Lions International Festival of Creativity.

Moderator Tracey Sheppach asked what it is that buyers can ultimately expect to see. “Once we move through this innovation, do I have two logins to two different systems Xandr and NCC? Is that what it looks like?” said Scheppach, the CEO & Founder of Matter More Media.

“I think the future of collaboration in television is a much different discussion than what a lot of people are having, which is like ‘come on my platform and then you can use my demand-side’…that is not the way we’re going to get far fast,” responded Pangis. “It’s how do we connect with one another and sort of bring each of our super powers together, and the demand side is always going to want to do something a little different.”

Allison Metcalfe, GM of LiveRamp TV, explained that about two years ago, LiveRamp began to focus on automation to better serve the sell-side. Last fall, the company sold Axciom, the data provider that had itself acquired LiveRamp in 2014. “Life has changed pretty dramatically since then,” said Metcalfe.

Along the way, LiveRamp figured out that it needed to pay more attention to the buy-side. “The reality is that LiveRamp sits on the CRM’s of close to four hundred of the largest brands in the US and internationally. Those brands rely on us for people-based marketing strategies. It’s very natural that they would look to us to help them understand what’s possible in TV,” said Metcalfe.

Easier said than done, she went on to explain. Her team of four full-time people whose daily mission is to evangelize advanced TV to brands typically come away from meetings with “a list of twelve questions” regarding how to reach those brands’ audiences across platforms “and it takes us months to answer those questions.”

Even when such discussions lead to a purchase order, the entire process can take six months. “If we could get that to maybe two or three months, that would be a win for both Nicolle and I.”

One advantage of distancing itself from Axciom is that it dispels doubts about perceptions of LiveRamp’s neutrality, according to Metcalfe. “We are a technology platform with a data marketplace.”

Under the leadership of Grant Ries, LiveRamp is helping companies that have data assets but never considered themselves to be data suppliers. Metcalfe cited the example of travel data co-op Adara, which came to LiveRamp because it wanted to get into TV.

“So now we’re able to offer some really unique targeting capabilities to the travel industry, which historically wasn’t a really big buyer of advanced TV strategies,” Metcalf said. “We’re seeing a lot of trends like that.”

This video is from Cannes Lions if from our series, Capitalize on Convergence, presented by Amobee. For more videos from the series, visit this page. To find all Beet.TV coverage from Cannes, please visit this page.

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‘We’re Selling Trust And A Relationship’: IBM’s Hammer https://dev.beet.tv/2019/07/george-hammer-2.html Mon, 08 Jul 2019 13:12:09 +0000 https://www.beet.tv/?p=61265 CANNES—Having just celebrated its 108th anniversary, IBM is doubling down on core values. “That’s how all businesses future proof themselves is maintain that trust, that transparency, having an ethical stance and delivering that purpose to audiences,” says Chief Content Officer George Hammer.

“When you see brands lead their creative with a purpose, I think people realize that brands stand for something greater than just the bottom line. That’s getting us noticed in a slightly different way,” Hammer adds in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.

Behind the scenes, IBM is sensitive to the reality that because people build algorithms, the end product could very well contain bias. “So what we’re doing is building models to evaluate the models that AI has, to make sure that there’s no bias within them and constantly check the technology we use in order to make decisions.”

Hammer believes that maintaining the public’s trust is one reason why the company has survived for more than a century. “Think of how we change what we sell every ten years. So we don’t sell products, we’re selling trust and a relationship. We help clients get from here to there.”

Blockchain technology is another tool in the pursuit of transparency, particularly among business partners, according to Hammer. One example is the amount of money on a digital media buy that used to end up in the pockets of technology middlemen but now more is ending up with publishers.

“A blockchain built with a network of partners can help deliver that,” Hammer says. It goes beyond the technology itself to “also having the players who are ethical and have the right DNA in their core to participate in a blockchain. You have to bring the right players to the purview, you provide that transparency and openness, and people tend to act in a way that’s better for the collective.”

A recent initiative by IBM called B Equal, which promotes gender equality in business leadership, isn’t just a campaign because “it has to be about the way we work and the things we do, and I believe that’s what you’re seeing in the brands here as part of the ANA and CMO Growth Council.”

Formed a year ago at Cannes, the Council represents “a diverse group of people” that is producing initiatives that are “not just words but they actually have action behind them, and I believe that’s the next step in this initiative. We’re aligning on some pillars, we’re aligning on our missions and our outcomes, and now we’re putting the actions in place and saying ‘let’s go make this happen.’”

You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.

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P&G’s D’Angelo On The ‘Scale’ Of Brand Versus Performance Marketing https://dev.beet.tv/2019/07/gerry-dangelo.html Sun, 07 Jul 2019 15:23:30 +0000 https://www.beet.tv/?p=61318 CANNES—Marketing has always been about performance, says Procter & Gamble’s Global Media Director, Gerry D’Angelo. So conversations should center not on brand marketing versus performance marketing but about “points on the scale.”

In this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity, D’Angelo says he’s had “quite a number of interesting conversations about this and in preceding months where people will want to segment with a very hard line between performance marketing and brand marketing.

“And I think there’s a bit of an analogy also between digital marketing and analog marketing,” D’Angelo adds. “Those two things don’t exist in two kind of separate universes.”

In “very traditional advertising and marketing,” it was always about performance. “We were always trying to elicit a response from consumers.”

What’s different from half a century ago is that “the response was somewhat delayed and you didn’t have the immediate return path and ability for interactivity with consumers.”

D’Angelo believes that if marketers can maintain “that kind of holistic vision that there are points on the scale, I think that’s incredibly healthy.”

When it comes to campaign KPI’s, he notes that the vast proportion of P&G’s consumer packaged-goods sales still occur in brick-and-mortar stores.

“I think the key for us is to find ever concrete KPI’s that we can begin to measure consumer response. Whether that’s quality visits to our websites, appointments with beauty advisors in department stores or clicking to download a coupon. If we can continue to move along that spectrum I think we’re going to be in a good place.”

In a similar vein, D’Angelo talks about the “big bifurcation” between Game Of Thrones-like, extended long-form content “that plays out over a number of years” and very short video content on the other end of the scale.

“I think as advertisers, we should be inspired by that because the traditional workhorse of the thirty-second or the fifteen-second commercial I think is coming under scrutiny. I think we have to respond to that as advertisers and take note of the fact that consumers will want to be much more flexible in terms of how they’re consuming their video content and that we need to respond to that in kind.”

You can find all of Beet.TV’s coverage of Cannes on this page.

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Tencent’s Lau Reflects On The CMO Growth Council, Brands And Consumers https://dev.beet.tv/2019/07/cy-lau.html Mon, 01 Jul 2019 13:38:22 +0000 https://www.beet.tv/?p=61257 CANNES—As a caretaker of the world’s eighth-largest brand, Tencent’s CY Lau believes that marketers must be both the ultimate trustees of brand legacy and “defenders of consumers.”

As a member of the “Group of 25” under the aegis of the CMO Growth Council, Lau is hoping to create “congregations of marketing organizations” to restablish the importance of marketing, he explains in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.

“The conundrums of the marketing fraternities that we’re facing today largely has to do with some of us have kind of deviated from the very first mandate or mission of being a great marketer,” says Lau. “Marketing in the past used to be a very, very highly regarded profession that brings great values to society.”

Lau, who is Tencent’s SEVP, Chairman of Group Marketing & Global Branding, gave a presentation at Cannes to introduce “Tech for Good” as an integral part of Tencent’s new vision and mission. His speech outlined how Tencent ignites the goodness in individuals to build a “universally accessible” digital community that addresses the challenges to individual empowerment, community, society and the planet.

One example is the Tencent Foundation, which engages individuals in charitable causes such as monthly donations, bundled charitable programs and daily step challenges and has become the world’s largest online platform for public charitable donations.

One of the goals of the CMO Growth Council at Cannes was to figure out how to turn the passion displayed by its participants in meetings over the past year into concrete action. “It has to move beyond passionate individuals…into an organizational-led movement,” says Lau. “The real thing is not about hastily coming out with solutions, it’s really about being honest to ourselves.”

Asked by interviewer Joanna O’Connell, who is VP and Principal Analyst at Forrester Research, whether marketers face a challenge of process or people, Lau points to the latter.

“Everything leads back to people, because people create process,” he says. In seeking to create a “global center of excellence for innovations and creativity,” the Council must “let information flow, let people really cultivate a life-long learning experience” as opposed to seeking quick fixes.

So how has a company as powerful as Tencent benefitted from its participation in the CMO Growth Council? “Immensely,” Lau says, adding that the company is “very privileged and fortunate to be among the McDonald’s the Googles the IBM’s of the world. But then we must remember that we’re only 20 years old.

“There is also a strong ambition, there’s a strong dream, to share with the world what we thought have made us from good to great, from China, from Tencent, from the so-called first mobile-first land of the world.”

You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.

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Fox, Univision Execs Explore Cross-Screen Complexity At Cannes Panel https://dev.beet.tv/2019/06/callahan-mandala.html Mon, 01 Jul 2019 02:30:28 +0000 https://www.beet.tv/?p=61239 CANNES—Not all programmers face the same issues when it comes to simplifying cross-screen, advanced advertising. This was readily apparent in a panel discussion with executives from Fox and Univision at the recent Cannes Lions International Festival of Creativity.

What also came to the fore in this segment recorded at the Beet.TV advanced TV summit and presented by Amobee and hosted by Hearts & Science was differences of opinion about the role of technology providers and the status of the OpenAP audience-targeting consortium.

Asked by panel moderator Jon Watts, who is managing partner of research and strategy consultancy MTM, about Fox’s approach to advanced advertising, VP of Audience & Automated Sales Dan Callahan says the company is “piecing the bits together. There’s a million different places where our content is distributed and each has different rules and standards and tech specs, and that’s what makes it hard.”

He described a process wherein it’s “very much what can we deliver across these five platforms and what are their standards and methodologies. And then you have to have the conversation with the client and they’re like ‘we agree with these five but not these five’ and it’s a mess.”

So while everyone agrees on the need for convergence, “right now unfortunately it’s packaging smaller bits of our content and here’s what we can sell this way, here’s what we can sell this way, are you willing to accept it?”

Things are much different at Univision, as President, of Ad Sales & Marketing Steve Mandala explained.

“We have tried a lot of things, sought quick failure and fast learning on it too,” Mandala said. “One of the reasons that I’m glad to be able to be here because I don’t think we’ve figured out our solution yet. I think we’ve learned a lot of things along the way, typically much more of what we don’t want to do than what we do want to do. And are still searching for it.”

What Univision lacks in complexity can largely be attributed to the fact that 92% of its primetime programming is still watched live. “So we don’t have the issue of the time-shifted, alternative viewing sources that is so prevalent with all of our competitors, colleagues, peers. The issues regarding standards and unification of those standards are going to happen. It’s going to get fixed. It’s a rule of nature basically. It won’t happen as quickly as any of us want it to, but it’s going to happen because it’s the only way that the industry can come together.”

Mandala was not big on praise for tech providers, most of which he described as promising “silver bullets” that fail to solve what they purport to solve. “We’ve been completely dissatisfied in what we have found so far, other than Videology to be quite honest, is that there’s a flavor of the week all the time. It’s what is the next silver bullet that’s going to fix things. The truth is that very few of these things have yet panned out. The thing for us is to try to find those places where we believe that they’re really delivering simplified value.”

When the conversation shifted to OpenAP, Mandala noted that Univision was one of the first non-original partners to join the initiative “and I completely agree and endorse what OpenAP started with and still do.” However, Univision has had “an incredibly disappointing first year with OpenAP” and Mandala voiced doubts about so-called industry standards.

“There has to be a common vernacular. And the question is, is it going to be the seller or the buyer who develops that lexicon and that vernacular? What I worry about is that as we do this as sellers, we’re asking buyers to change their way of doing business to accommodate what we decide is the way that lexicon process should all be structured.

“Yet on the other side,” Mandala added, “I don’t think that the buyers can hardly agree what day of the week it is let alone a standard like that. Agency A will compete with Agency B in reviews based upon their view of how they deal with advanced advertising. So I don’t think it’s actually to the advantage of the agencies to have a standard in many ways so they can differentiate themselves.”

Callahan was more sanguine about OpenAP. “I feel like OpenAP is really putting their best foot forward to solve what they feel the programmers’ situation is, and then it really is the agencies and the brands and the others that can come to the table if they want to band together.”

This video is from Cannes Lions if from our series, Capitalize on Convergence, presented by Amobee. For more videos from the series, visit this page. To find all Beet.TV coverage from Cannes, please visit this page.

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“Timing is Everything.” Amobee’s Smolin On the Videology Acquisition https://dev.beet.tv/2019/06/smolin-watts.html Fri, 28 Jun 2019 11:14:20 +0000 https://www.beet.tv/?p=61247 CANNES—Sensing that “convergence was finally emerging” on the buy- and sell-side of the cross-platform universe, Amobee placed a bet last year with its acquisition of Videology. “Timing is everything,” Amobee Chief Strategy Officer Philip Smolin said at the 2019 Cannes Lions Beet advanced TV leadership event.

There was no doubt that consumers had completely changed their viewing television venues, but that was just one component of the larger picture, Smolin related in this segment, which was recorded at the Beet.TV advanced TV summit, presented by Amobee and hosted by Hearts & Science.

“You have to have the broadcasters and programmers that are in a position where they really want to lean in for what is bringing data into advanced television,” Smolin said in response to a question from Jon Watts, who is managing partner of research and strategy consultancy MTM.

“But you also have to have on the buy side, you have to have the agency ecosystem be in a position where it’s really ready to start using that and converging maybe the TV investment team versus what had been the digital trading desk.”

Amobee made its wager after assessing a variety of technology providers and determining that Videology was unique compared to companies that had fashioned themselves to fit into the programmatic space “for a world that came out of remnant display advertising and frames every problem like that,” Smolin explained.

Given the difference between display and long-form, premium video, “Videology to their credit had designed from the ground up to solve the problems of how TV works. That was uniquely powerful, and we thought it was the right technology at the right time and it’s had a huge impact on our business.”

Now, with Videology’s assets and Amobee’s partnership with Nielsen “we are able to bring converged measurement to linear plus digital activation. When we use the term advanced TV, it’s very much about being able to take that digital-first audience, first-party data, and to use that within what is video, what is OTT, what is connected TV but also to linear.”

Noting that eMarketer predicts linear will be 50% or more of all TV budgets by 2022, Smolin said it’s important for many brands to think holistically and for Amobee to provide “true, converged media solutions.” Another thing Videology had in its favor was its sell-side presence, “and that’s also critical because if they’re not positioned with the right tools to be able to sell the way that the advertisers want to buy, then it doesn’t work on either side.”

He echoed the concerns of many in the industry that agency structure remains an impediment, as some still have siloed TV investment and digital trading teams. “They don’t have to be the same people, but getting them to look at the same measurement data and turning that same measurement data into integrated planning” needs to happen.

Asked how TV can win back ad dollars that have flowed to Facebook and Google, Smolin cites data, targetability, measurement and scale. Where TV has an edge is that premium, long-form content “is not the strength for Facebook and YouTube. If the broadcasters, the programmers, are now bringing the data that gives you the audience and the measurement at the scale they already have, they’re now in a position to compete very effectively with much higher value ad units than what Google and Facebook have been doing.”

This video is from Cannes Lions if from our series, Capitalize on Convergence, presented by Amobee. For more videos from the series, visit this page. To find all Beet.TV coverage from Cannes, please visit this page.

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Hotelier Accor Books TV To Supplement Digital Media https://dev.beet.tv/2019/06/antoine-dubois.html Thu, 27 Jun 2019 18:34:19 +0000 https://www.beet.tv/?p=61203 CANNES—“All TV is back, and back in a different way than in the past,” says Accor Group’s Antoine Dubois. So a year ago, the French global hospitality brand returned to TV to complement its targeting of niche audiences beyond digital media.

“All of the hospitality industry today, six years ago everything was digital,” the SVP of Global Marketing Strategy says in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.

“And now we are let’s say back in the roots simply because you can see that Booking and Expedia and all key players today” invest in TV advertising.

Having done as much as it could to increase sales and ROI in digital media for its brands, which include Fairmont, Raffles, SLS and Sofitel in 100 countries, Accor decided it needed to travel in a different direction. “So we decided to come back a year ago on TV but TV in a different way. It’s how do you link your brand awareness with what is going on in the physical world in the hotels,” Dubois says.

TV provides a new way to reach the right audience. “In the hospitality business, we need to touch some niche audience and as part of a global scale it’s always a big challenge. We are able to target the right people at the right time to talk about our universe. It’s not a day-to-day conversation for consumers.”

Accor has the tools to link its TV advertising to “what is going on in the digital space. These tools today are great. When you do TV, it’s not only to spend a lot of money and have status. We’re very confident and very pleased to be back on TV for our hotel brands. We see great results,” Dubois says.

This segment is part of a series titled The New Global Marketplace for Premium Video, produced at Cannes Lions and sponsored by RTL AdConnect. For more videos from the series, please visit this page. For all of Beet.TV’s coverage of Cannes Lions 2019, please visit this page.

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How Shell Uses Social Media To Create Positive Brand Perceptions https://dev.beet.tv/2019/06/americo-silva.html Thu, 27 Jun 2019 18:29:55 +0000 https://www.beet.tv/?p=61212 CANNES—For global oil and gas conglomerate Shell, using social media influencers is all about generating positive brand perceptions. “These are ultimately the measure of success,” says Americo Silva, Global Head of Integrated Brand & Communications.

Visit the Shell website and you won’t see promotions for the company’s liquid products. Instead, the issue of climate change takes center stage. And so it was with one of Shell’s latest YouTube initiatives, called The Great Travel Hack, hosted by actress and sitcom star Kaley Cuoco.

“Over the last two years we have reframed our presence on YouTube,” Silva says in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity. “And I would say today we are much more professional, not only on the type of content that we put there but also the type of content that we don’t put there, to preserve what our subscribers want,”

Shell leverages technology for audience targeting and retargeting, “playlists, call to actions, all those types of best practices that are available today for anyone. You need to be good at all those things, otherwise you are missing a piece of the puzzle to be performing at your best,” says Silva.

The Great Travel Hack pitted two couples with “their own social media presence” against one another in a race from Los Angeles to New York. “We selected them by their audiences, their profile, their sympathy, their engagement, their awareness in their own countries and the authenticity that they have with their own audiences in the countries that they work.”

The goal was to make the 3,000-mile jaunt while emitting the lowest possible level of CO2. Vehicles used by the social media influencers in Team Alpha and Team Omega included a sailboat and a three-person sled powered by 12 dogs.

“And what we saw throughout this journey from Los Angeles to New York is that the more stimulus we gave them, the more interested they were in this subject and the more fluent they became to talk about this subject,” Silva says of the influencers. “Which was exactly what we wanted to achieve because it’s very organic, very natural, very native. We didn’t script it at all. This came across very natural.”

The company has several objectives for outcomes and KPI’s. “The success for us is really the outcomes in terms of the perceptions of the brands,” Silva says. “To have millions and millions of views on its own is not enough to be successful.”

This segment is part of a series titled The New Global Marketplace for Premium Video, produced at Cannes Lions and sponsored by RTL AdConnect. For more videos from the series, please visit this page. For all of Beet.TV’s coverage of Cannes Lions 2019, please visit this page.

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With Progress On Diversity And Inclusion, Worker Retention Now Crucial: Omnicom’s Warren https://dev.beet.tv/2019/06/tiffany-warren-2.html Thu, 27 Jun 2019 15:51:15 +0000 https://www.beet.tv/?p=61161 CANNES— Longtime workplace diversity and inclusion champion Tiffany Warren likes the progress that the advertising industry has made with its workforce but says keeping them happy is the big challenge going forward. “The pipeline is fine. We have people who are interested and want to come into the business,” says the SVP and Chief Diversity Officer at Omnicom.

“But are they given opportunities, are they given strong client challenges, are they given chances to be promoted in the right way?” she adds in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.

“The big fight right now is keeping people in the business. In order for us to grow, we have to invest in that middle group of individuals now who are excited and want to work in our business. If we loose that excitement, if we loose them, we’re really going to be setting ourselves up for failure in the future.”

Warren has more than two decades of agency experience along with a stint at the 4A’s managing its diversity programs. In 2005 she founded the non-profit organization ADCOLOR to help drive diversity and inclusiveness in the creative and technology industries.

Not long ago, the only conversations about diversity and inclusion that Warren had at Cannes were informal ones on the beach. Now they have spread to Inkwell Beach on the Croisette. “In the past, diversity was simply an appearance by Kanye. I think we’ve moved past that,” Warren observes.

In addition to Omnicom employees, she was joined at the festival by like-minded clients. “I’m here with Microsoft and P&G and iHeartMedia. These organizations that take diversity and inclusion really seriously approached ADCOLOR and myself to partner with them so that they could have an authentic representation here on the Croisette.”

Asked by interviewer Jon Watts, who is managing partner of research and strategy consultancy MTM, what the future holds, Warren says diversity and inclusion are always evolving. As a high-ranking executive of color she feels it’s “incumbent upon me not just to figure out how to make people rise up, but also in my spare time and also through work reach back and bring others along.”

She doesn’t consider herself a role model but “a real model. I’m transparent, I’m vulnerable, I’ve failed forward, I’ve failed hard, I’ve picked myself back up. This is who I am.”

Partnerships with organizations like the 4A’s and the American Advertising Federation are mutually reinforcing. “It’s so refreshing to be able to rely on partners who know us well and know where our heart really stands,” Warren says.

Building authentic relationships with employees is particularly important when dealing with younger generations because they represent “the future of our business. What I’m hearing is that they want authentic relationships with organizations.” It goes beyond just having a job to “where their values match the organization’s.”

You are watching Beet.TV’s coverage of Cannes Lions 2019. For all of our Cannes coverage, please visit this page. Thank you to the sponsors of our festival coverage, which are Amobee, Innovid, Nielsen, RTL AdConnect and Teads. Special thanks to Hearts & Science for hosting Beet.TV for the Festival.

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Data Opens Up Everything In The Creative Process: Publicis Spine’s Donohue https://dev.beet.tv/2019/06/lisa-donohue-3.html Wed, 26 Jun 2019 03:09:09 +0000 https://www.beet.tv/?p=61175 CANNES—Machine learning and artificial intelligence stand to fuel the mass personalization of advertising messaging, but right now that’s “a little bit more of a bridge down the road,” says Publicis Spine CEO Lisa Donohue.

In this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity, Donohue explains how data “opens up everything in the creative process, from start to finish. It’s all about personalized experiences for the consumer.”

She sees an industry facing “a ton of transformation, and to a certain degree there’s pressure on that transformation.”

But on the other side “there’s just so much enthusiasm for that change. What’s possible is amazing. And what we can do to build consumer experiences is very powerful and so you see a lot of optimism from people.”

Asked by interviewer Jon Watts, who is managing partner of research and strategy consultancy MTM, about the challenges agencies face in mastering data and technology, she admits those haven’t traditionally been core competencies. “Agencies are historically a service-based business. However, there are lots of industries that have had to change and pivot from what their core business is.”

Spine was created by Publicis in the fall of 2017 as a team of 3,500 engineers, data scientists, analysts and tech leaders to serve as a platform that helps brands to target specific individuals, as Advertising Age reports.

“At the core of it what we’re really trying to do is foster both the marketing transformation and the business transformation side of it. In the center of that is the consumer,” Donohue says.

“Clients are very rich with data. It’s usually not that they don’t have data, it’s that their data is housed in silos and it’s not connected. So we help them very much with that.”

If agencies understand their clients’ growth objectives they can determine which consumers they need to talk to. “And that helps us ideate. Even at the ideation stage data can be very informative. Then as you go into personalization, data can help us create versions, data can help us create sequential messaging and better storytelling and “even start to get the toe in the water of dynamic creative,” Donohue says.

Will there be thousands of creative within the same campaign? “There can be. If we better understand where a specific consumer is in the journey, then we know what message they need to hear at that point in the journey and to move them along to the next phase.”

Donohue isn’t suggesting that such personalization is just around the corner.

“We have all talked about it at length and we all know that it’s going to make sense and it’s going to help both consumers and brands. But there is a lot of work to implementing it, especially when you think about implementing it for global brands.

“Implementing a strategy like that in Russia is very different than the US and it’s very different than Brazil. So I think it’s really going to be focused on how do we take the promise of personalized experiences and be able to implement it sustainably,” Donohue says.

You can find all of Beet.TV’s coverage of Cannes on this page.

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Deloitte’s Hatch Explains How To Develop ‘Hybrid Marketers’ https://dev.beet.tv/2019/06/alicia-hatch-2.html Tue, 25 Jun 2019 17:04:46 +0000 https://www.beet.tv/?p=61096 CANNES—Core marketing skills alone won’t guarantee success in today’s corporate world. What helps to drive business growth is cross-training within an organization and understanding how best to communicate with people like CFO’s, according to Deloitte Digital CMO Alicia Hatch.

“Finding those new things in marketing is one of the most incredible hotbeds of innovation,” Hatch says in this interview with Beet.TV at the Cannes Lions International Festival of Creativity.

When it comes to hiring, Hatch feels that it’s important to look beyond just marketing skills. “It’s much more about mindset and attitude and openness and agility and ability to adapt and think creatively. Because marketing is changing constantly. I love to bring in all kinds of disciplines, unique perspectives as well together.”

Once hires are made, cross-training is a top priority because it helps to create empathy and an understanding of the roles of others.

“We work as a hive and we have to work very quickly, and unless you really understand where the other person is coming from you can’t be efficient,” Hatch says. “We do very light rotations, but in real life you’ve got to test out everybody else’s job. Test drive the skill and the role. And I’m finding that we’re able to develop more hybrid marketers that way.”

Ultimately, Deloitte will still have its share of specialists, “but it makes everybody better and it helps them to be more dimensionalized as marketers and I find it raises the tide of innovation overall.”

Asked by interviewer Joanna O’Connell, VP and Principal Analyst at Forrester Research, how to “instill a sense of understanding of, and empathy with, the inner mind of the CFO” and help others understand the importance of “the language of business,” Hatch says language is everything.

“In marketing we have a glossary problem. We’re literally speaking Russian to English speakers or Mandarin to French speakers. People do not understand what we’re talking about in the C-Suite or in the boardroom at all.”

Hatch pushes her teams to “translate metrics by using the actual native understanding that they do have, which is audience. How do you speak to your audience? Think of them as another audience that you’re trying to communicate with. You have to speak in their language and not yours.”

Marketing has gone from being a cost center to a growth driver and a predictable one., according to Hatch. Moreover, marketing is on the frontline of innovation because “it’s the novel use of products and services as observed by consumers or the businesses that consume whatever it is you’re doing that drive innovation far better than anything else we can build in the R&D department in isolation.”

You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.

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When Marketers Win, ‘Everybody Wins’: ANA’s Liodice https://dev.beet.tv/2019/06/bob-liodice-5.html Tue, 25 Jun 2019 12:25:49 +0000 https://www.beet.tv/?p=61089 CANNES—A year after the Association of National Advertisers joined forces with the Cannes Lions festival to help “marketers take their industry back,” they were back at Cannes to refine their priorities going forward. The joint CMO Growth Council initiative has boiled those priorities down to improving marketing academia, “upskilling and reskilling” marketing personnel and how to build a better CMO, says ANA President Bob Liodice.

“Everybody needs to grow. Everybody wants to grow. But if you read lots of reports, growth is substandard, is suboptimum,” Liodice says in this interview with Beet.TV at the 2019 Cannes Lions confab.

Before joining forces with Cannes, the ANA’s Master’s Circle had already started to develop the Alliance for Inclusive and Multicultural Marketing and #SeeHer, whose goal is to improve gender equality.

The three priorities that have emerged since then involve “reinventing the academic curriculum and marking students understand what the marketer career can be”; upskilling and reskilling “because most marketers don’t have the skills to compete in this world”; and how to build a better CMO.

“How do you build a CMO that understands the wide span of responsibilities and understands what is necessary to develop their respective organizations?” is the way Liodice explains it. “It’s a very, very complex job and no two CMO’s are alike. They’re like fingerprints.”

Asked by interviewer Joanna O’Connell, VP and Principal Analyst at Forrester Research, how to balance “taking back responsibility as a marketer with the role of your partner ecosystem,” Liodice cites the wave of change that has swept the marketing world.

“It starts with a stake in the ground that says it’s the marketer’s agenda, it’s the marketer’s money,” he says. “And when the marketers win everybody wins. Because you generate more resources that can be distributed to the agencies, media publishers, consultants etc.”

Liodice believes that in recent years, that vision had been lost “or at least it had been muted and in some cases almost disintegrated. I’d say over the past decade, that model had changed as the Googles and the Facebooks and the agencies all changed and totally disrupted what the ecosystem looked like.

“The marketers became almost paralyzed, did not necessarily understand how to react as they were dealing in an increasingly non transparent world. And in that non transparency, their ability to navigate and make the ultimate business decisions to build their brands and businesses was frittered away.”

As Liodice was being interviewed, the CMO Growth Council was in the process of figuring out how to prioritize “four big buckets” consisting of data, technology and measurement; brand innovation, creativity and experience; and talent, society and sustainability, which includes equality diversity brand purpose.

You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.

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Wavemaker’s Richman Reviews Outcomes, Values And DTC Brands https://dev.beet.tv/2019/06/amanda-richman-6.html Fri, 21 Jun 2019 16:37:55 +0000 https://www.beet.tv/?p=61024 CANNES—Wavemaker’s US CEO, Amanda Richman, assumed her position in the fall of 2017 to help launch what was then GroupM’s newest agency. In this interview with Beet.TV at the 2019 Cannes Lions, she discusses how outcomes and values have risen in importance for marketers and why direct-to-consumer brands are leaning into traditional media. A condensed version of her comments follows.

How marketers engage with agencies:

“The needs of how clients engage with media agencies has started to really shift from the sense of how do we buy media more efficiently and how do we connect with the consumers but how do we act as their guide to finding the next opportunity for growth.”

From impressions to outcomes:

“Just measuring the fact that the impression was delivered is where we used to work in the space. Today it’s all focused on outcomes. So yes, there’s an expectation of how we report on delivery of media, but then how are we delivering the experience, how is that driving through to sales, how are all the channels working collectively together, what are the forms of content people are engaged with, how can we serve up more of that with sequential messaging so that we’re bringing them through the entire purchase journey and not just building brand bias but building it all the way into sales and loyalty.”

Why values matter to brands:

“Brands are shifting really from the sense of a campaign around change into how do we think about our values as an organization, how do we think about representing those values in the culture of our organization, do our partners reflect that and how collectively can we actually bring that into culture and better reflect the diverse culture in particular.”

On direct-to-consumer brands:

“They’re leaning into traditional media because they realize actually once they’ve gone through their own in-housing with search, with social, with display, with programmatic and have flooded enough of those channels and have enough performance driven from that they realize that next customer needs to come through other ways and other channels. And so they’re leaning in and helping to reinvent digital out of home, as they’re leaning into television and understanding how to bring data and actually make that more of a relevant experience as well. They’re leaning into print they’re leaning into all the channels that used to be seen as maybe not digital enough but through the last years as they have reinvented, as they have shown how they can drive outcomes, they’re driving some performance for DTC brands.”

This video is part of the Beet.TV series “Creativity & Data Meet at Cannes” presented by Nielsen.  For more segments from the series, please visit this page.  You can find all Beet.TV coverage of Cannes right here.

 

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Inscape’s McAfee: OAR Consortium Offers Flexibility To Scale Addressable TV https://dev.beet.tv/2019/06/jodie-mcafee-3.html Thu, 20 Jun 2019 15:13:06 +0000 https://www.beet.tv/?p=60931 CANNES—A direct relationship with owners of television advertising inventory is one of the core premises behind Project OAR, which hopes to develop an open standard for addressable ads on connected TV’s. “As long as there’s someone in the middle, there are levels of complication that just won’t make this work,” says Jodie McAfee, SVP of Sales & Marketing at Vizio’s Inscape unit.

The Open Addressable Ready consortium announced in March is the result of Vizio having watched a number of companies try to bring more scale to addressable TV, McAfee says in this interview with Beet.TV at the Cannes Lions International Festival of Creativity.

“There are a lot of technical challenges with someone being in the middle of that conversation and then there are also a lot of business challenges. As long as there’s someone in the middle, there are levels of complication that just won’t make this work.”

OAR membership includes both inventory owners and platforms, ranging from CBS, Disney and NBCUniversal to AT&T’s Xandr and Comcast’s FreeWheel.

By seeking an open standard, Vizio decided against “trying to force the entire market to jump into a single stack and adopt a single solution,” McAfee says. Given that “NBC’s going to want to use FreeWheel, WarnerMedia’s going to want to use Xandr, Disney has their deal with Google,” allowing flexibility “is the only way you’re going to get to scale.”

Vizio sees itself as stewards and OAR members as owners. “They’re the ones making the decisions and we’re just building everything to their requirements.”

McAfee notes that most addressable TV execution to date has been through MVPD’s. “We think there’s a complementary ability to generate more scale on live linear,” McAfee says, hence the inclusion of companies like Comcast and Xandr. “We bring incremental reach to all of those players and scale is absolutely critical to addressable. There needs to be more and there also needs to be more premium linear inventory in that bucket for addressable.”

McAfee says he’s old enough “to have watched multiple consortiums in our business not go very well. I think as a group we’re beneficiaries of good timing in that I think the television stakeholders in our business understand that they need to work together to succeed.

“And so far our meetings have been very collaborative, everybody’s leaned in pretty hard on the subject matter and everybody’s cooperating. So I’m really encouraged by that.”

This video is from Cannes Lions if from our series, Capitalize on Convergence, presented by Amobee.  For more videos from the series, visit this page.  To find all Beet.TV coverage from Cannes, please visit this page.

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Agencies Need To Change And Experiment Like Marketers: S4’s Sorrell https://dev.beet.tv/2019/06/martin-sorrell-5.html Wed, 19 Jun 2019 23:34:00 +0000 https://www.beet.tv/?p=60937 CANNES—The world’s biggest agencies are “strapped” by their structure and hesitant to experiment, while advertisers are taking back control and experimenting more than ever, according to Sir Martin Sorrell.

“It’s not in-housing, it’s part of a much broader trend,” the former CEO of WPP says in this interview with Beet.TV at the Cannes Lions International Festival of Creativity.

Sorrell is now Executive Chairman of S4 Capital, which is described as building “a new era, digital platform for global, multi-national, regional, local and millennially-driven clients.” When he looks at the six biggest agency holding companies he sees an “adapt or die” scenario.

“They have no choice. The six of them are like sort of super tankers. They’re not agile enough, they’re not fast enough, they’re not flexible enough,” Sorrell says.

He traces client retrenchment to the days when Lehman Brothers was failing and the world financial system was on a precipice. One recent example Sorrell cites is the acquisition by McDonald’s of Dynamic Yield Ltd., which specializes in in personalization and decision logic technology, as a means of “trying to take back control.”

Other advertiser concerns include platforms controlling data, “proving to be a block to the direct consumer relationship.” Agencies, meanwhile, “are worried about incumbency instead of being totally transparent and willing to experiment.”

The net result among marketers is “the propensity to experiment has risen to a level that I’ve not seen in fifty or the so years that I’ve been in the industry,” says Sorrell. “In-housing is one of the means of experimenting. We’re not just seeing it on programmatic, we’re seeing it on content creation too.”

When agencies negotiate fee structures, “The level of directs for a new company with a clean sheet of paper is totally different than an established company, a legacy company. With indirects it’s light years difference. You don’t have indirects in a startup.

“They are strapped. It’s like a straight jacket. So when the procurement people from the agency go to negotiate with the procurement people at the client, they’re locked into a structure that the client’s not willing to accept. So that’s the fundamental problem. You have to have a totally new structure.”

He references his trip last year to the Burning Man festival, which is held in the desert in Nevada, as an allegory for what agencies are facing. “It’s creative reconstruction or destruction. Every year eighty thousand people build the burning man, they build the temple and they burn it down at the end of the week and they start again.”

You can find all of Beet.TV’s coverage of Cannes on this page

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From Facebook To Television With DTC Retailer Touch Of Modern https://dev.beet.tv/2019/06/jerry-hum2.html Tue, 18 Jun 2019 23:24:09 +0000 https://www.beet.tv/?p=60852 Having started with Facebook as its primary advertising platform, online retailer Touch of Modern tried television a couple of years ago. “And it quickly became actually the majority of our marketing spend,” says Co-Founder & CEO Jerry Hum.

Touch of Modern, whose app and website cater to millennial males, started business in 2012 as the result of a conversation among its four would-be founders about the best audio speakers, Hum explains in this interview with Beet.TV at the recent VAB Direct To Success event in Manhattan.

“The CTO at the time was a real audiophile and he had all this knowledge about speakers and technical specs. And so he won that argument. And then we found that each one of us had a hobby or an interest that we were obsessed about,” Hum says.

Thus was born Touch of Modern to go direct-to-consumers with products “that were really valued by enthusiasts not so much things you find in mass market.” As a category, the 125 DTC companies tracked by the VAB added $1.4 billion to the TV marketplace last year, as Broadcasting & Cable reports.

Like many modern-day startups, the company relied largely on Facebook to reach its target audience. It had few competitors at the time.

“We were able to get great rates and find our core male demographic,” Hum says. “Over time, more players moved in and we branched out to other platforms,” including Google search.

About two years ago, Touch of Modern started to experiment with TV with a small test.

“What we found was that when we started spending on television, the metrics on the digital side started to improve a lot as well.” He attributes the results partly to the company having achieved a certain scale and that measurement of TV ad campaigns had become more comparable to digital media. Touch of Modern uses TVSquared to measure campaign performance.

One unexpected outcome from TV “was a halo effect on the digital side. Google started performing a lot better, Facebook to an extent also started performing better and then just general brand recognition really increased.”

Relying primarily on its mobile app for most of its traffic and revenue, Touch of Modern sees “a lot more mobile traffic” generated by TV advertising, “which is really great for us because the mobile user also tends to be a more valuable one as well.”

This video is from a Beet.TV’s coverage of the VAB’s Direct to Success summit held on June 12 at Viacom in New York City. Please visit this page for more segments.

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Horizon Next’s Turner On Connecting, Balancing TV Environments https://dev.beet.tv/2019/06/gene-turner.html Tue, 18 Jun 2019 23:20:10 +0000 https://www.beet.tv/?p=60873 It’s not just so-called direct-to-consumer brands that are trying to bring “daily rigor and accountability to video.” Effectively connecting different television environments is a common goal across the spectrum of advertisers, says EVP and Chief of the Horizon Next direct-marketing agency Gene Turner.

“For most of the DTC brands and even the performance brands that we’re talking to, the conversation is about business building and brand building. I use those two things synergistically because there’s never a conversation that we have with a brand where we’re only talking about sales,” Turner says in this interview with Beet.TV at the recent VAB Direct To Success event in Manhattan.

Conversations tend to center on metrics reflecting sales and brand health, according to Turner.

“We need to hit our performance goals. I think we recognize that there’s a lot of competition in most categories and we need to be making sure that we’re thinking about awareness and those metrics simultaneously.”

The goal of connecting TV environments is combining the right audiences with the right strategies. “So we’re constantly testing and learning like we would do in a digital channel and then from there we’re leveraging data to make quick, fast decisions so we can actually drive those businesses forward.”

At the end of the day, says Turner, performance can mean many different things. Signals can help to understand initial engagement, site visitation “and how we’re getting folks interested in our brand.” After that, “most of what we need to make sure we’re doing is actually driving incremental sales and incremental sales lift within the video channel.”

While initial signals might suggest that “this campaign is moving well but the analytics and the decisions that are driven by those analytics are really driven by the ability to drive incremental sales and better overall ROI for our clients.”

Beyond traditional linear, broadcast and syndicated TV lies the growing promise of OTT.

“I see the big opportunity as OTT, and then around OTT making sure that we have the measurement in place that we have in linear TV and that we have in Facebook that we can make quick, fast decisions in the OTT space so we’re making holistic decisions of how to make video dollars move fluidly.”

This video is from a Beet.TV’s coverage of the VAB’s Direct to Success summit held on June 12 at Viacom in New York City. Please visit this page for more segments.

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Comcast, Charter & Cox Want TV Industry To Unite For Addressable Ads https://dev.beet.tv/2019/06/marcien-jenckes-3.html Tue, 18 Jun 2019 20:19:33 +0000 https://www.beet.tv/?p=60911 CANNES—Comcast, Charter Communications and Cox Communications have launched an industry initiative called On Addressability with the goal of uniting television distributors behind addressable advertising. “It’s a call to action,” says Comcast Cable’s President of Advertising, Marcien Jenckes.

“It’s really about initiating a process this year that’s going to scale addressability across television,” Jenckes adds in this interview with Beet.TV at the Cannes Lions International Festival of Creativity.

To achieve its goals, On Addressability must successfully bring together competitors across the majority of the TV landscape.

“The technology is in place and I think this is going to be the year for television to come into its own by delivering addressable solutions, in addition to the scale, quality and engagement that it has today,” Jenckes says.

By this time next year, “we aspire to have eighty percent of the television inventory as addressable capable.”

The initiative will “help solve issues not just around ad insertion but around yield and inventory management and measurement and planning and kind of creative delivery. The industry needs a playbook, so we’ve extended an open invitation to all of our partners to help us build that playbook and it needs standards and I think we are coming together around what those standards are.”

Enlarging the supply of addressable TV ad inventory will give brands more options to drive business results. Jenckes notes that while television “in its traditional sense is incredibly powerful and it’s something that’s always been part of their mix,” the medium has lacked some of the data that digital platforms offer to find audiences, “plus targeting capabilities to supplement reach or target creative and drive bottom-of-funnel transactions.

“And it’s missed that ROI measurement that you like to see to make sure that you’re spending money in the right way or transparently seeing what’s happening with your marketing budgets,” Jenckes says.

Underlying On Addressability is an all-or-nothing supposition in terms of the future of television, with broad cooperation being key to success, according to Jenckes.

“If just one person does it over here or one person does it over there, that’s not enough. Television has to work together as a platform to realize its potential,” says Jenckes.

You are watching Beet.TV coverage of Cannes Lions 2019.   For all of our Cannes coverage, please visit this page.  Thank you to our sponsors of our festival coverage which are Amobee, Innovid, Nielsen, RTL AdConnect and Teads.  Special thanks to Hearts & Science for hosting Beet.TV.   

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