This is because the musically inclined Goldin considers conductors to be “not people who just orchestrate and coordinate,” she explains in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.
“Their job is to envision a piece of music and bring it to life in a way that it’s never been heard before,” Goldin says. “They are standing in front of a very big orchestra. But you also have to understand how to bring people together, so it’s a huge leadership job. At the same time, you also are delivering to the audience behind, which is in our situation the consumer.”
It’s Goldin’s deep belief that marketing “sits at the crossroads of arts and science and the heart of the right and left brain.” She considers marketing to be “even more essential now than ever before to actually enable the business to achieve growth through real understanding of consumers, audiences and creating very strong value.”
When she talks about her “really big team,” Goldin notes that many don’t have marketing in their title. “But in some ways, I also feel that they all contribute to that same sort of cause, let’s say.”
Asked by interviewer Joanna O’Connell, who is VP and Principal Analyst at Forrester Research, how she goes about recruitment, Goldin says it’s first paramount to define not just the role of marketing overall but within a specific organization.
“In my organization we have product design, we have a creative agency, we have brand insights, we have content developers, we have long-form content developers, we have digital platform owners.”
When you add all of those roles together, their commonality is safeguard brands and franchises, according to Goldin.
“I think it’s absolutely essential to talk to them about the role that they play because in my view they are uber conductors of the symphony that is around each one of the big themes or products or innovations that we move forward with.”
Great marketers need to understand the entire value chain. “They understand how everything happens to actually create a product or create a campaign all the way through to how it flows into the stores, into consumers hands and ultimately reaches a child and hopefully delights and surprises them.”
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.
]]>The Association of National Advertisers and the Cannes Lions Festival started the CMO Growth Council to reinforce and elevate the role of marketing in the C-Suite and corporate boardroom. In this interview with Beet.TV, Hatch gives her vision of what’s been accomplished so far and what lies ahead.
“I think what we’re recognizing is that we’ve broken marketing apart into different components that all need their focus and we need to get down to business and actually make change and action happen,” Hatch says. “A lot of that is foundational, but what does it really ladder up to?”
The answer is a common recognition within the Council that while marketing must drive businesses, it’s also paramount for brands to drive good.
“And so there’s a higher purpose in all of the work that we’re doing together, which is really unleashing the true power of brands today in the world and ultimately helping to impact all of humanity in a way that is incredibly important.”
Whether it’s social responsibility or environmental sustainability, “the roles that these companies that we’re in are playing in the world today has changed and we have to respond to that and use the power of brand to make that a reality,” Hatch adds.
Asked by interviewer Joanna O’Connell, VP and Principal Analyst at Forrester Research, what lies ahead for the Council, Hatch says the power of brands lies in their ability to influence people.
“We’re seeing that our purpose conversations are getting bigger than any individual brand,” Hatch explains. “We’re starting to see partnership happen. We’re starting to see brands say ‘what can we do about climate change? What can we do about issues that affect all of us in a way that’s larger than just your brand purpose but it’s about human purpose?’”
She believes that the communications industry, working together, can wield more influence than any single company or government.
“We have a lot of influence and I think we’re all really recognizing by the simple act of organizing, we’ve gotten together. That’s what the Council is. We brought everybody together and magic happens. It will continue to happen and the conversation is expanding.”
How does Deloitte itself benefit from its participation in the Council?
“For our company, what we’re able to do is actually benefit not only from the learnings of other CMO’s, of other brands, we’re all working towards common vision in many ways.”
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.
]]>The CMO Growth Council has been asking the same questions about marketing since its inception at last year’s Cannes event. As a participant in that collaborative initiative, Goldin is looking forward to helping produce “tangible actions” that will benefit individual companies and marketers at large.
“I feel that marketing got sidelined over the last couple of decades and also became somewhat misunderstood and maybe narrowed in terms of what it is all about,” Goldin says.
Among the outcomes from the work of the CMO Growth Council that Goldin expects to see is to create “much more excitement around this industry,” which in turn will help in recruiting talent. “I think it’s going to open up a lot of opportunities for people who are already in marketing but also for the generations of the future.”
The Council “sharpens up” all participants within their respective organizations and collectively, according to Goldin. “I think overall it’s going to create the kind of movement that we need that is going to be much more cohesive and consistent versus everybody kind of doing their own thing.”
Asked by interviewer Joanna O’Connell, who is VP and Principal Analyst at Forrester Research, about specific areas of focus, Goldin cites the role of marketing and how it’s positioned as a profession. This includes education, training and development capabilities.
“What I think our generation of marketers wasn’t super prepared for is the rapid speed of innovation and change coming so fast and being able to learn on the job,” she says. “I think that’s a requirement. We need evolution.”
Embracing change is not only about learning but about how to be adaptive, given the multitude of changes still to come.
“We need to be adaptive to the environment in which we live and now we live in an environment where change is very rapid. Very soon they’ll be talking about AI, they’ll be talking about voice, and very soon they’ll also talking about regulation. Just like we’re seeing right now the importance of privacy and data protection.
“That will all happen and we need to be prepared for that and ultimately we should be driving the right changes. We should also be the ones to protect consumers, not just protect brands.”
How has LEGO benefited from the CMO Growth Council? “For me it’s super interesting to hear what other people are doing,” Goldin says. “It’s much easier to get closer together when you’re aligned against a goal and an issue that is really of value and interest to you and you’re passionate about because it matters to you, it matters to your organization.”
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.
]]>“We have to go to market with a very different approach. This is to moment for us to really transform,” VP of Marketing Allyson Witherspoon says in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.
After long relying on buying TV audiences by demographic, Nissan has been able to shift to its own audience segments “but it’s a manual process. With connected TV, all of that’s kind of integrated. It’s a seamless approach to it.
“For us it’s can we make sure that through video content and through connected TV how can we reach the right type of consumer in the right type of vehicle segments that we have for Nissan at the right time in the vehicle shopping process,” Witherspoon says.”
Asked by interviewer Jon Watts, who is managing partner of research and strategy consultancy MTM, how Nissan has been using either specialist agencies and/or internal data scientists, Witherspoon says “kind of all of the above. From an agency standpoint, we’ve eliminated the silos that have been traditional over the last several years. Basically, we have all of the subject matter experts all on one team.”
Everyone on the team gets the same brief to create a go-to-market plan for both creative and media. “So we’ve completely collapsed our agency silos into one team.”
On the publisher side, Witherspoon notes that Nissan recently attended the annual UpFronts and observes that “I think the UpFronts even are taking a much different approach that is going to be much more about connected TV.”
Nissan “thinks about TV differently now” and also how it approaches content creation.
“You can’t get away with one size fits all when it comes to a TV ad. Now we have to have custom content based on the audiences that we’re trying to reach.”
Her expectation for media partners is “understanding the business challenges that we have, having open conversations about how we need to be reaching the right type of consumers. And then as much as possible, how can we show how our marketing investment is connecting to transactions.”
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.
]]>“When you see brands lead their creative with a purpose, I think people realize that brands stand for something greater than just the bottom line. That’s getting us noticed in a slightly different way,” Hammer adds in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.
Behind the scenes, IBM is sensitive to the reality that because people build algorithms, the end product could very well contain bias. “So what we’re doing is building models to evaluate the models that AI has, to make sure that there’s no bias within them and constantly check the technology we use in order to make decisions.”
Hammer believes that maintaining the public’s trust is one reason why the company has survived for more than a century. “Think of how we change what we sell every ten years. So we don’t sell products, we’re selling trust and a relationship. We help clients get from here to there.”
Blockchain technology is another tool in the pursuit of transparency, particularly among business partners, according to Hammer. One example is the amount of money on a digital media buy that used to end up in the pockets of technology middlemen but now more is ending up with publishers.
“A blockchain built with a network of partners can help deliver that,” Hammer says. It goes beyond the technology itself to “also having the players who are ethical and have the right DNA in their core to participate in a blockchain. You have to bring the right players to the purview, you provide that transparency and openness, and people tend to act in a way that’s better for the collective.”
A recent initiative by IBM called B Equal, which promotes gender equality in business leadership, isn’t just a campaign because “it has to be about the way we work and the things we do, and I believe that’s what you’re seeing in the brands here as part of the ANA and CMO Growth Council.”
Formed a year ago at Cannes, the Council represents “a diverse group of people” that is producing initiatives that are “not just words but they actually have action behind them, and I believe that’s the next step in this initiative. We’re aligning on some pillars, we’re aligning on our missions and our outcomes, and now we’re putting the actions in place and saying ‘let’s go make this happen.’”
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.
]]>As a member of the “Group of 25” under the aegis of the CMO Growth Council, Lau is hoping to create “congregations of marketing organizations” to restablish the importance of marketing, he explains in this interview with Beet.TV at the recent Cannes Lions International Festival of Creativity.
“The conundrums of the marketing fraternities that we’re facing today largely has to do with some of us have kind of deviated from the very first mandate or mission of being a great marketer,” says Lau. “Marketing in the past used to be a very, very highly regarded profession that brings great values to society.”
Lau, who is Tencent’s SEVP, Chairman of Group Marketing & Global Branding, gave a presentation at Cannes to introduce “Tech for Good” as an integral part of Tencent’s new vision and mission. His speech outlined how Tencent ignites the goodness in individuals to build a “universally accessible” digital community that addresses the challenges to individual empowerment, community, society and the planet.
One example is the Tencent Foundation, which engages individuals in charitable causes such as monthly donations, bundled charitable programs and daily step challenges and has become the world’s largest online platform for public charitable donations.
One of the goals of the CMO Growth Council at Cannes was to figure out how to turn the passion displayed by its participants in meetings over the past year into concrete action. “It has to move beyond passionate individuals…into an organizational-led movement,” says Lau. “The real thing is not about hastily coming out with solutions, it’s really about being honest to ourselves.”
Asked by interviewer Joanna O’Connell, who is VP and Principal Analyst at Forrester Research, whether marketers face a challenge of process or people, Lau points to the latter.
“Everything leads back to people, because people create process,” he says. In seeking to create a “global center of excellence for innovations and creativity,” the Council must “let information flow, let people really cultivate a life-long learning experience” as opposed to seeking quick fixes.
So how has a company as powerful as Tencent benefitted from its participation in the CMO Growth Council? “Immensely,” Lau says, adding that the company is “very privileged and fortunate to be among the McDonald’s the Googles the IBM’s of the world. But then we must remember that we’re only 20 years old.
“There is also a strong ambition, there’s a strong dream, to share with the world what we thought have made us from good to great, from China, from Tencent, from the so-called first mobile-first land of the world.”
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.
]]>“Finding those new things in marketing is one of the most incredible hotbeds of innovation,” Hatch says in this interview with Beet.TV at the Cannes Lions International Festival of Creativity.
When it comes to hiring, Hatch feels that it’s important to look beyond just marketing skills. “It’s much more about mindset and attitude and openness and agility and ability to adapt and think creatively. Because marketing is changing constantly. I love to bring in all kinds of disciplines, unique perspectives as well together.”
Once hires are made, cross-training is a top priority because it helps to create empathy and an understanding of the roles of others.
“We work as a hive and we have to work very quickly, and unless you really understand where the other person is coming from you can’t be efficient,” Hatch says. “We do very light rotations, but in real life you’ve got to test out everybody else’s job. Test drive the skill and the role. And I’m finding that we’re able to develop more hybrid marketers that way.”
Ultimately, Deloitte will still have its share of specialists, “but it makes everybody better and it helps them to be more dimensionalized as marketers and I find it raises the tide of innovation overall.”
Asked by interviewer Joanna O’Connell, VP and Principal Analyst at Forrester Research, how to “instill a sense of understanding of, and empathy with, the inner mind of the CFO” and help others understand the importance of “the language of business,” Hatch says language is everything.
“In marketing we have a glossary problem. We’re literally speaking Russian to English speakers or Mandarin to French speakers. People do not understand what we’re talking about in the C-Suite or in the boardroom at all.”
Hatch pushes her teams to “translate metrics by using the actual native understanding that they do have, which is audience. How do you speak to your audience? Think of them as another audience that you’re trying to communicate with. You have to speak in their language and not yours.”
Marketing has gone from being a cost center to a growth driver and a predictable one., according to Hatch. Moreover, marketing is on the frontline of innovation because “it’s the novel use of products and services as observed by consumers or the businesses that consume whatever it is you’re doing that drive innovation far better than anything else we can build in the R&D department in isolation.”
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.
]]>“Everybody needs to grow. Everybody wants to grow. But if you read lots of reports, growth is substandard, is suboptimum,” Liodice says in this interview with Beet.TV at the 2019 Cannes Lions confab.
Before joining forces with Cannes, the ANA’s Master’s Circle had already started to develop the Alliance for Inclusive and Multicultural Marketing and #SeeHer, whose goal is to improve gender equality.
The three priorities that have emerged since then involve “reinventing the academic curriculum and marking students understand what the marketer career can be”; upskilling and reskilling “because most marketers don’t have the skills to compete in this world”; and how to build a better CMO.
“How do you build a CMO that understands the wide span of responsibilities and understands what is necessary to develop their respective organizations?” is the way Liodice explains it. “It’s a very, very complex job and no two CMO’s are alike. They’re like fingerprints.”
Asked by interviewer Joanna O’Connell, VP and Principal Analyst at Forrester Research, how to balance “taking back responsibility as a marketer with the role of your partner ecosystem,” Liodice cites the wave of change that has swept the marketing world.
“It starts with a stake in the ground that says it’s the marketer’s agenda, it’s the marketer’s money,” he says. “And when the marketers win everybody wins. Because you generate more resources that can be distributed to the agencies, media publishers, consultants etc.”
Liodice believes that in recent years, that vision had been lost “or at least it had been muted and in some cases almost disintegrated. I’d say over the past decade, that model had changed as the Googles and the Facebooks and the agencies all changed and totally disrupted what the ecosystem looked like.
“The marketers became almost paralyzed, did not necessarily understand how to react as they were dealing in an increasingly non transparent world. And in that non transparency, their ability to navigate and make the ultimate business decisions to build their brands and businesses was frittered away.”
As Liodice was being interviewed, the CMO Growth Council was in the process of figuring out how to prioritize “four big buckets” consisting of data, technology and measurement; brand innovation, creativity and experience; and talent, society and sustainability, which includes equality diversity brand purpose.
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos from our series, visit this page. Please find all our coverage from Cannes 2019 right here.
]]>Over the last few years of media evolution, many brands have moved in to new formats by simply re-using their old creative.
That doesn’t cut it, says Jim Daily, Teads president, in this video interview with Beet.TV.
The executive’s company is best known as the company which brought you out-stream, the video advertising format which serves auto-playing video advertising between text paragraphs in news stories.
But Teads also launched Teads Studio, a software suite built on Teads’ acquisition of Brainient, which allows ad agencies to create richer and more interactive ad experiences using the same raw campaign materials.
“The mobile video ecosystem has been a bit broken, frankly, since it’s inception,” Daily says.
“And it’s been broken because people have been taking standard 15 and 30 second television assets and distributing them to a mobile audience.
“The anticipation of the consumer of getting more of a personalized, intimate experience on their mobile phone, is much higher than on television.”
Daily thinks the ad industry is overdue a lurch back to creativity.
“Over the last six or seven years, there’s been a huge increase in programmatic activity across our industry,” he says. “There’s been a huge increase in terms of data-driven marketing across our industry.
“But somewhere in there, we lost a bit of feel for the consumer and engaging the consumer with sensational creative. We can deliver really strong, unique, creative experiences to the consumer.”
If similar chatter at this year’s Cannes Lions ad industry gathering is anything to go by, it may actually come to pass.
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos form our series, visit this page. Please find all our coverage from Cannes 2019, right here.
]]>But, maybe also, a playbook for making a better world.
A group called the CMO Growth Council was formed back in 2018 to share best practice amongst chief marketing officers. More than 200 of them gathered in Orlando in November to debate. And 250 of them are meeting again during this week’s Cannes Lions.
In this video interview with Beet.TV, CMO Growth Council chair Marc Pritchard, who is P&G’s chief brand officer, lays out three priorities through which brands can be “a force for good and a force for growth in the world”…
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos form our series, visit this page. Please find all our coverage from Cannes 2019, right here.
]]>“We’ve been focusing on reinventing brand building for the past couple of years, a lot on media, a lot with agencies, a lot with innovation and now advertising,” P&G Chief Brand Officer Marc Pritchard says in this interview at Cannes with Beet.TV.
“What we’re trying to do is merge the ad world with other creative worlds of film making, music, comedy, technology, journalism and the encouragement that I would provide is for others to join forces with these worlds.”
P&G LifeLab showcases the integration of technology into brands to create better consumer experiences. “It includes a partnership with Thrive and Arianna Huffington where we’ve embedded her micro steps for positive mental well being and emotional well being into our everyday products like Oral B,” says Pritchard.
Also within P&G LifeLab is the company’s SK-II FutureX Smart Store “so you can get the entire retail experience, which kind of replaces advertising to a large extent,” Pritchard adds.
A creative partnership with John Legend integrates multiple genres to explore various aspects of humanity and the human experience—including parenthood, modern masculinity, music and social justice—with P&G and its Pampers, Gillette and SK-II brands.
“We have a partnership with Saturday Morning premiering THE LOOK, a film that will help change your perspective on racial bias and it includes VR experiences from Verizon Media RYOT so you can immerse and have empathy at the same time.”
THE LOOK follows The Talk, which two years ago addressed racial bias and the Black Lives matter social movement, as Campaign reports.
“Finally, to make sure that we can get diversity and inclusion behind the camera, we’re working with Alma Har’el on re-launching Free the Bid into Free The Work, which will get women and underrepresented creators behind the camera,” Pritchard says.
“We love our existing agencies, and add on top of that creative partnerships with these different geniuses to be able to create a new abundance of creativity.”
You are watching Beet.TV coverage of the CMO Growth Council Summit in Cannes. This series is presented by Teads. For more videos form our series, visit this page. Please find all our coverage from Cannes 2019, right here.
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