“What everyone’s anxious to understand is a bit more of the how. With a massive footprint, with all the opportunity across data and content, how are they bringing that together seamlessly from an agency perspective and to marketers?” says Amanda Richman, U.S. CEO of the Wavemaker agency.

“How are they distinguishing themselves and how might they set some new industry standards as well?” she adds in this interview with Beet.TV in the walkup to the AT&T confab.

When the current AT&T Advertising & Analytics takes on a new moniker that will be announced early on at the event, one of its big competitive advantages will be its understanding of audience behavior across various platforms. Given its progress into digital television “and with the content layer on top of that now with all the Warner Media assets, it seems to be an opportunity for a seamless end to end solution.”

She notes that the term “relevance” is very often tied to targeting and precision marketing, which encompasses eliminating waste, “But I think there’s a white space around that emotional connection that brands need to make and how brands can actually connect on the heart as well as the mind across devices,” says Richman.

A WPP Group-owned media, content and tech agency, Wavemaker was created in 2017 via the merger of agencies Maxus and MEC. Contemplating what the future entails “starts with the people themselves and a physical space. Thankfully, now we’re at 3 World Trade Center. We have that new space and new energy that comes with a great environment.”

What follows includes trying to develop more seamless processes “with better navigation of all of our assets so we can customize what the solution is for each client instead of just one single approach.

“And then make sure that we’re measurable and held accountable even in our own compensation for delivering growth to our clients. We think that’s the best future.

This video is part of a series leading up to and documenting the AT&T Relevance Conference in Santa Barbara. For more videos from the series, please visit this page.